Mixed used wooden pallets stacked on a trailer for collection

Accreditations and registrations

PalletsHub is a registered waste carrier and issues a waste transfer note with every load of waste pallets. The pallets we supply for export are heat treated and carry the ISPM 15 mark.

Broken wooden pallets stacked for waste collection

Is PalletsHub a registered waste carrier?

PalletsHub is a registered waste carrier, so we can collect your waste pallets and carry them away. GOV.UK says a business that transports waste must register, and the Environment Agency regulates it in England.

PalletsHub issues a waste transfer note with every load of waste pallets, signed by you and by us, as set out under waste transfer notes. The note records the time and place, who handed over the waste, who took it, the waste code and the quantity. You keep your copy for 2 years. Reusable pallets we buy are counted, not signed over as waste.

  • Collect waste pallets from your site on pallet collection runs, including broken pallets that go on to pallet recycling.
  • Issue a signed waste transfer note with each load of waste pallets.

We do not publish the registration number on this site.

What registrations and standards does PalletsHub work to?

PalletsHub works to waste carrier registration, waste transfer notes, the waste duty of care, ISPM 15 and EPAL marking.

Registration or ruleOur statusWhat it means for your order
Waste carrier registrationHeldWe can collect and carry waste pallets
Waste transfer noteIssued with every load of waste palletsYou get a record for your own files
Duty of careApplies to waste handlingThe law asks each party to check the next handler is authorised and to keep the note for 2 years
ISPM 15Applies to export palletsExport pallets are heat treated and carry the ISPM 15 mark
EPAL markingSupplied EPAL pallets carry EPAL marksWe hold no EPAL licence, and EPAL pallets carry the EPAL marks and control staple

For export, the rule that matters is ISPM 15 explained. The standard needs wood to reach 56°C at the core for at least 30 continuous minutes, and the stamp shows a country code, a producer code and the treatment code. The heat treated pallets we supply are heat treated and carry the ISPM 15 mark, and only registered members of the UK Wood Packaging Material Marking Programme may apply it.

Genuine EPAL pallets carry the EPAL oval, an IPPC mark and a mandatory control staple, according to EPAL's Euro pallet page.

What does PalletsHub not claim?

PalletsHub does not claim any accreditation it has not confirmed. We do not claim any of the following.

  • An EPAL production or repair licence.
  • A heat treatment registration of our own, or an ISPM 15 producer number.
  • ISO management certificates.
  • Membership of a pallet trade body.
  • Reviews, awards or a years-trading figure.
Wooden export pallets loaded into a shipping container

How can you check a supplier's registration?

You can check any pallet supplier in four steps, set out below.

  1. Ask the supplier for its waste carrier registration, which a waste transfer note records, and check it on the Environment Agency public register.
  2. Read the ISPM 15 stamp on a pallet block, which shows a country code, a producer code and the treatment code HT.
  3. Look for the EPAL oval and the control staple on any pallet sold as EPAL.
  4. Ask for the document behind any claim.

Accreditation questions

Can I see PalletsHub's waste carrier number?

No. We do not publish the registration number on this site, but we are a registered waste carrier and the waste transfer note we issue with every load of waste pallets records it.

Does PalletsHub heat treat pallets itself?

No. We do not heat treat pallets ourselves, and the pallets we supply for export are heat treated and carry the ISPM 15 mark. Producing ISPM 15 packaging needs membership of the UK Wood Packaging Material Marking Programme and Forestry Commission registration, so the stamp on a pallet identifies who treated it.

Are the EPAL pallets PalletsHub supplies genuine?

Yes. The EPAL pallets we supply carry the EPAL oval, an IPPC mark and a control staple, and you can check each one on arrival. They come from EPAL licensed producers, and we do not claim an EPAL licence of our own.

Is PalletsHub a member of a pallet trade body?

No. We do not claim membership of a trade body. We are a registered waste carrier and we follow ISPM 15 and EPAL marking on the export and EPAL pallets we supply. Call +44 7440 280642 if you need a supplier document for your own audit.

Curtain-sider lorry loaded with stacked wooden pallets, ready for delivery

Tell us what you need and where. We send a quote priced to your postcode.

Send the pallet, number and postcode, then request a quote, or contact us with a question about our registration.

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