Scheduled pallet supply
Weekly, fortnightly or monthly, per site
We deliver the same size, grade and build to each site on a set day.
Bulk pallets and contract supply →
Pallet management
We run the pallet flow for businesses with one site or many through scheduled pallet supply, regular collection, repair and return of your own pallets, and a monthly report for each site, on one quote.
Each site's sizes, days and minimum stock are set once, and we keep every site supplied.
What does our pallet management service cover?
Our pallet management service covers scheduled pallet supply, regular pallet collection, repair and return of your own pallets, and stock levels with a monthly report, in four parts for one site or many.
Pallet management means one supplier runs the pallets into and out of your sites, so nobody on site orders or clears them.
Regular pallet collection
Weekly, fortnightly or monthly, per site
We collect surplus and damaged pallets on a set day, or on the same run as a delivery.
Pallet collection service →Repair and return
Your own pallets, to the agreed spec
We repair your damaged pallets and send them back to your site or into your supply.
Pallet repair service →Stock levels and reports
A minimum stock and a monthly report per site
We keep each site at its agreed minimum stock and report every pallet in and out each month.
How we report →How does the pallet management loop work?
The pallet management loop runs in five steps, and we review each site's pallet use, agree the stock and the schedule, deliver on the set day, collect and repair, and report each month.
- 1Review each site
We look at the sizes, how many pallets arrive and leave a month, how many break and where they pile up; a site visit is arranged on request.
- 2Agree stock and schedule
We set a minimum stock for each site, the grade, and a delivery and collection day, weekly, fortnightly or monthly.
- 3Deliver on the set day
The agreed pallets arrive, and old pallets leave on the same run, on request.
- 4Collect and repair
Damaged pallets are repaired and sent back, surplus sound pallets are bought, and pallets beyond repair are recycled.
- 5Report and review
Each site's monthly report shows every pallet in and out, and the next review starts from it.
Scheduled pallet supply for each site
Scheduled pallet supply delivers the same size, grade and build to each site on a set day, weekly, fortnightly or monthly, and tops each site up to its agreed minimum stock.
Goods-in knows what is arriving and when, and nobody on site rings round for pallets on a busy morning.
- Pallets
- The size, grade and build agreed at the start, the same on every delivery.
- Day and frequency
- A set day, weekly, fortnightly or monthly.
- Minimum stock
- Agreed for each site and topped up on the set day.
- Mixed products
- Pallets of different sizes, grades or materials, and pallet collars, on one delivery, each stacked apart.
Vehicles, unloading and lead times are covered under pallet delivery.
Pallet collection and recovery from every site
We collect pallets from every site on a set day, weekly, fortnightly or monthly, or on the same run as a delivery, and sort each one by what it is fit for.
Pallet recovery here means your own sound pallets go back into your stock before anything is bought, repaired or recycled.
| What comes back | What we do with it |
|---|---|
| Sound pallets of your own spec | Back into your stock, at the same site or another |
| Damaged pallets of your own | Repaired and returned to you |
| Surplus sound pallets | Bought from you |
| Pallets beyond repair | Taken apart for boards and blocks, and wood that cannot be reused goes for recycling |
| CHEP, LPR and IPP pallets | Set aside for their owners |
Sound UK standard, Euro and half pallets are most wanted, and collection is usually free for 50 pallets or more.
Collection days, vehicles and site access are covered by our pallet collection service. Surplus pallets are priced by size and grade on our we buy pallets page. Wood that cannot be reused follows the route on our pallet recycling page.
Pallet repair and return
Pallet repair and return means we collect your damaged pallets, repair them to the spec agreed at the start and send them back to your site, usually within 1 to 2 weeks.
- The repair
- Damaged boards and blocks replaced with matching timber.
- Where they go
- Back to the site they came from, or into your own supply at another site.
- How long
- Usually 1 to 2 weeks, depending on the number and the spec; the date is confirmed with your quote.
A treated, marked pallet that has been repaired or remanufactured needs re-treatment and re-marking before export, according to Defra and the IPPC standard "ISPM 15". So we repair your pallets for use in the UK, and pallets that must keep an ISPM 15 mark for export are quoted separately, with new heat treated pallets for export on their set delivery.
Repair grades, one-off repairs and what makes a pallet repairable are on our pallet repair service page. Every repaired pallet is counted in the month it comes back.
Stock levels, records and monthly reports
Under pallet management, each site gets a monthly report of every pallet in and out, set against the minimum stock agreed for that site.
- Pallets delivered
- Pallets collected
- Pallets repaired and returned
- Pallets bought back
- Pallets recycled
A site running below its minimum stock is topped up on the next set day.
The business handing over waste pallets has a duty of care to check the receiver is authorised on the public register and keep each waste transfer note for 2 years, under the GOV.UK waste duty of care code for England and Wales. Pallets that go straight back into use as pallets, with no more than minor repair, are not waste, under Environment Agency guidance. We are a registered waste carrier, and you get a waste transfer note for every collection.
One account for several sites
One account gives you one point of contact, one quote and one set of reports for every site, while each site keeps its own day, stock and pallets.
- Contact
- One point of contact for every site.
- Quote
- One quote covering every site, priced by postcode.
- Area
- Any UK site a lorry can reach, in England, Scotland, Wales and Northern Ireland.
What sets the cost of pallet management?
The cost of pallet management is set by the number of sites, the pallets each site uses a month, the pallets themselves, how often we deliver and collect, how many need repair, and the distance between sites, six things in all.
Surplus pallets we buy from you are priced on the same quote.
| Cost driver | How it moves the quote |
|---|---|
| Sites | Each site adds its own deliveries and runs. |
| Pallets a month | Larger, steadier volumes lower the delivery cost per pallet. |
| The pallets | Size, grade, build and new or used set the pallet price. |
| Frequency | Fewer, fuller runs cost less per pallet than many small ones. |
| Repair | Priced per pallet repaired and returned. |
| Distance | Sites far apart, or far from the main route, add vehicle time. |
Request a pallet management quote
Tell us how many sites you run, the pallets each uses a month, the sizes and the parts you want, and the quote sets the days, the stock and the price.
- Siteshow many, and their postcodes
- Monthly useroughly how many pallets each site uses
- Palletssizes, grades, new or used, wooden or plastic
- Frequencyweekly, fortnightly or monthly
- Repairroughly how many come back damaged
- Parts wantedsupply, collection, repair, reports
Owning your pallets or hiring pooled pallets compared
Your own pallets are your property once bought, while pooled pallets stay the pool company's property and are hired for each use.
| Detail | Your own pallets, managed | Pooled pallets, hired |
|---|---|---|
| Who owns them | You, once bought | The pool company, such as CHEP, LPR or IPP |
| How you pay | For the pallets once, then for collection and repair on the quote | A hire charge set in the pool agreement |
| Pallets not returned | They stay your stock, and no hire charge applies | "Additional costs may apply according to the agreement", in IPP's words |
| Repair | Repaired and returned to you | Repaired by the pool company and returned to the pool |
CHEP, LPR and IPP pallets remain the property of the pool companies, so we never buy, sell or recycle them; they go back to their owners.
Pallet management FAQs
What do pallet management companies do?
Pallet management companies run a business's pallets in and out, with supply on a set day, collection, repair and return, and records. We do all four for one site or many, on one quote.
Do you hire pallets?
No. We sell pallets you own, then collect, repair and return them. Hired pallets come from pool companies such as CHEP, LPR and IPP and stay their property.
Is there a pallet recovery service near me?
Yes, we recover pallets from business sites across the UK, priced by postcode. Sound pallets go back into your stock, damaged ones are repaired and surplus ones are bought.
Do you manage plastic pallets as well as wooden pallets?
Yes. We supply, collect and report on wooden and plastic pallets in the same account. Repair and return covers wooden pallets.
