Pallet FAQs
We quote every order by postcode with no minimum order, deliver across the UK, collect and buy back sound pallets, and issue a waste transfer note for waste pallets.
Ordering pallets and getting a quote
How do I order pallets from PalletsHub?
You order by quote request. Send the pallet size, grade, number and your postcode through the form or by phone, and we reply with one price for the pallets and delivery. There is no cart and no account to open.
See also pallet quote
How much does a pallet cost?
A pallet's price depends on size, new or used and grade, number, heat treatment and delivery postcode. We publish no fixed prices, so each quote states the price for your exact order. Larger loads cost less per pallet to deliver.
See also pallet prices
Is there a minimum order?
No. There is no minimum order, from one pallet to a full lorry load. A small order is priced to its postcode like a large one, and several sizes or grades can travel on one delivery, each stacked apart.
See also pallet delivery
How quickly do you reply to a quote request?
We reply with a price the same working day. No account is needed. Send the pallet size, the number and the postcode, and add a needed-by date if you have one, and the quote says whether that date is met for your site.
See also pallet quote
Pallet delivery
Do you deliver pallets across the UK?
Yes. We deliver pallets to any UK site a lorry can reach, in England, Scotland, Wales and Northern Ireland, priced by postcode. Highland, island and Northern Ireland postcodes are quoted with their own delivery date. We choose the vehicle by load size and site access.
See also pallet delivery
How long does pallet delivery take?
Pallet delivery usually takes the next working day to 3 working days for stock sizes, and 2 to 5 working days for heat treated and bespoke pallets. The date is confirmed with your quote, and a fixed date goes in the "Needed by" field of the form.
See also pallet delivery
How many pallets fit on a lorry?
A 13.6 m trailer takes 33 Euro pallets or 26 UK standard pallets in a single layer, according to TIMOCOM, and stacks of 15 Euro pallets (2.16 m high) give 495 empty Euro pallets in a full load. UK standard stack heights vary by build, so we give that count on the quote.
See also pallet calculator
Collecting and selling pallets
How do I get rid of pallets?
You book a collection. Send a photo of the stack, the number of pallets and your postcode, and we collect from business sites across the UK. Collection is usually free for 50 pallets or more, and smaller loads are priced on the quote.
See also pallet collection
Who buys used pallets?
We buy used pallets from warehouses, factories, shops and construction sites, and sound UK standard, Euro and half pallets are most wanted. The price for reusable pallets is set after the count.
See also sell pallets
How much can I sell pallets for?
Reusable pallets are paid per pallet, by size and grade, once counted. The figure also depends on the quantity, and we publish no buying prices. Send a photo of the stack, the count and your postcode, and the quote states the rate for your pallets.
See also sell pallets
Do you take CHEP or LPR pallets?
No. CHEP, LPR and IPP pallets belong to the pool companies that hire them out, so we never buy, sell or collect them. Return them through the pool operator that owns them, and keep them apart from your own pallets.
See also pallet collection
Pallet grades and heat treatment
What are Grade A, B and C used pallets?
Our Grades A, B and C describe visible condition. Grade A has every board and block sound, no visible repairs and only light wear. Grade B is sound but shows wear, and may carry one or two replaced boards or blocks. Grade C shows heavy wear and several repairs, and suits light, one-way loads.
See also used pallets
Are pallets treated wood?
Only pallets carrying a legible ISPM 15 mark are treated for export; standard pallets carry no mark unless they were treated. The mark shows the IPPC symbol, the country code, the producer code and the treatment, for example HT for heat treatment, according to Defra.
See also heat treated pallets
Do I need heat treated pallets to export?
Wooden pallets going from Great Britain to the EU or to Northern Ireland must be ISPM 15 treated and marked, according to GOV.UK. Other countries set their own rules, so check the destination. Plastic pallets are exempt, and we supply heat treated pallets, new or used.
See also heat treated pallets
Waste carrier status and paperwork
Are you a registered waste carrier?
Yes, PalletsHub is a registered waste carrier. Carrying waste in the UK needs registration, and carrying it unregistered can bring an unlimited fine, according to GOV.UK. Waste pallets we collect leave with a waste transfer note.
See also accreditations
What is a waste transfer note?
A waste transfer note is the written record of waste handed from one business to another, giving the time and place, both parties, the waste codes, and the quantity and nature of the waste. Keep it for 2 years, according to GOV.UK. We issue one for waste pallets we collect.
See also pallet recycling
